Community Guidelines
Effective Date: 7th March, 2026 | Version 1.0.0
๐ค Welcome to Our Community
Zunii exists to enable authentic human connection. These Community Guidelines ("Guidelines") define the standards of behaviour we expect from every member of our community. They are designed to keep Zunii safe, respectful, and welcoming for everyone. By using Zunii, you agree to follow these Guidelines. Violations may result in enforcement actions, including permanent Account suspension.
1. Core Principles
Every rule in these Guidelines stems from four core principles. When in doubt, refer to these principles.
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Respect Everyone
Treat every person with dignity and respect, regardless of their background, identity, beliefs, or opinions. There is a real human being on the other side of every conversation. Engage with empathy and kindness.
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Prioritize Safety
Protect yourself and others. Never share personal information prematurely. Report anyone who makes you feel unsafe. Your safety โ and the safety of others โ comes first, always.
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Be Authentic
Be yourself. Use your real name, accurate age, and a genuine photo of yourself. Authentic connections require honesty. Misrepresenting your identity undermines trust for everyone.
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Speak Up
If you see something wrong, report it. Every report is confidential. Your reports directly help us protect the community and take action against those who violate these Guidelines.
2. Age Requirement
๐ Adults Only โ You Must Be 18 or Older
Zunii is exclusively for adults aged 18 and older. (16 or older in Australia.)
We actively monitor for underage Users. Any Account belonging to or used by a person under the applicable minimum age will be immediately and permanently suspended, and all associated data will be deleted. If a User claims to be under 18, we will treat this as confirmation and take immediate action.
If you encounter someone who you believe is underage, please report them immediately through the in-app reporting feature or by contacting safety@zunii.app.
3. Zero Tolerance Violations
The following violations result in immediate and permanent Account suspension without prior warning. No appeal is available for these violations. We may also report to law enforcement and relevant authorities, preserve evidence for legal proceedings, and cooperate with investigations.
3.1 Child Sexual Abuse Material (CSAM) & Child Exploitation
- Any content that depicts, describes, promotes, distributes, or facilitates child sexual abuse or exploitation in any form;
- Any attempt to solicit, groom, recruit, or establish inappropriate contact with a person under 18;
- Any behaviour intended to sexualise, endanger, or exploit a minor; and
- Any content that normalises or trivialises sexual contact between adults and minors.
โ ๏ธ We report all identified child exploitation material to the National Center for Missing & Exploited Children (NCMEC) as required under 18 U.S.C. ยง 2258A, and to applicable law enforcement authorities worldwide. We preserve relevant data as required by law for the purposes of investigation and prosecution.
3.2 Credible Threats of Violence
- Direct, specific, and credible threats of physical violence, bodily harm, or death against any individual or group;
- Threats to commit acts of mass violence; and
- Content that reveals personal information of others with the intent to facilitate violence ("doxxing" for violent purposes).
3.3 Promotion of Self-Harm & Suicide
- Content that actively promotes, encourages, glorifies, or provides instructions for suicide or self-harm;
- Content that promotes or glorifies eating disorders; and
- Challenges, games, or pacts that encourage self-harm or suicide.
Note: If you or someone you know is in crisis, please contact emergency services in your area or a crisis helpline immediately.
3.4 Terrorism & Violent Extremism
- Content that glorifies, promotes, recruits for, or provides material support to designated terrorist organisations;
- Content that promotes or incites violence in support of any extremist ideology; and
- Distribution of terrorist propaganda or manifestos.
4. Serious Violations
The following violations may result in temporary suspension or permanent Account suspension, depending on severity, context, and history. First-time serious violations typically result in suspension; repeated violations result in permanent bans.
4.1 Harassment & Bullying
- Repeated unwanted contact or messages after being asked to stop or after being blocked;
- Targeted attacks, sustained insults, or deliberate humiliation;
- Stalking behaviour, including threats to find someone's personal information or real-world location;
- Coordinating or encouraging others to harass a specific person (brigading);
- Blackmail, extortion, or coercion; and
- Persistent or severe bullying behaviour.
4.2 Sexual Content & Misconduct
- Sending unsolicited sexual or sexually suggestive images, videos, or messages;
- Sharing, distributing, or transmitting pornographic or sexually explicit content;
- Sexual harassment, including unwanted sexual advances, requests for sexual favours, or sexually degrading comments;
- Non-consensual sharing of intimate imagery ("revenge porn," "sextortion," deepfakes);
- Solicitation of prostitution, escort services, or sexual acts in exchange for compensation; and
- Sexual exploitation or trafficking.
4.3 Hate Speech & Discrimination
Content or behaviour that promotes hatred, hostility, violence, or discrimination against individuals or groups based on protected characteristics, including:
- Race, colour, ethnicity, or national origin;
- Religion, religious beliefs, or lack thereof;
- Sex, gender, or gender identity;
- Sexual orientation;
- Disability (physical or mental);
- Age;
- Caste, immigration status, or veteran status; or
- Any other characteristic protected under applicable law.
This includes, but is not limited to: use of slurs, dehumanising language, hate symbols, stereotyping, denial of documented atrocities, and calls for exclusion or segregation.
4.4 Illegal Activities
- Sale, purchase, distribution, promotion, or facilitation of illegal drugs or controlled substances;
- Sale, purchase, or promotion of weapons or ammunition in violation of applicable law;
- Fraud, scams, or financial crimes (including romance scams, advance-fee fraud, and investment scams);
- Money laundering or financing of criminal activities;
- Human trafficking or forced labour; and
- Sharing instructions for committing illegal acts.
4.5 Violent & Graphic Content
- Graphic depictions of violence, gore, serious injury, or death;
- Glorification of violence against any person, group, or animal; and
- Content that encourages or incites dangerous or harmful real-world activities.
5. Community Violations
These violations typically result in a warning or temporary restriction for first offences. Repeated community violations may escalate to temporary suspension or permanent ban.
5.1 Spam & Deceptive Behaviour
- Sending spam, chain messages, bulk messages, or unsolicited promotions;
- Phishing attempts, social engineering, or distribution of malicious links;
- Using bots, automated scripts, or other automated means to interact with the Service;
- Creating multiple Accounts to circumvent restrictions or enforcement actions; and
- Manipulation of the matching, reporting, or any other Service mechanisms.
5.2 Impersonation & Identity Fraud
- Pretending to be another real person (including public figures, celebrities, and Zunii staff);
- Using fake, stolen, or misleading photographs;
- Misrepresenting your age, gender, or location;
- Catfishing or creating fictitious personas; and
- Claiming false affiliations with organisations or authorities.
5.3 Inappropriate Profile Content
- Profile photos that do not clearly show your face;
- Profile photos containing nudity, sexually suggestive content, or violent imagery;
- Offensive, hateful, or misleading profile information;
- Commercial, promotional, or advertising content in profiles; and
- Contact information (phone numbers, social media handles, URLs) in profiles for solicitation purposes.
5.4 Misuse of Service Features
- Abusing the reporting system by filing false, frivolous, or malicious reports;
- Attempting to circumvent screenshot detection or other safety features;
- Sharing Content from private chats outside of the Service without the other User's consent; and
- Using the Service for any purpose other than personal, non-commercial connection.
6. Profile Standards
Your profile is the first impression other Users have of you. To maintain the integrity and safety of our community, all profiles must meet the following standards:
6.1 Photo Requirements
- Must be a genuine photograph of you;
- Must clearly show your face (no heavy filters, masks, or obstructions);
- Must not contain nudity, sexually explicit content, or violent imagery;
- Must not include other people's faces without their consent;
- Must not be a stock photo, celebrity photo, cartoon, or AI-generated image; and
- Must not contain text overlays, contact information, or promotional content.
6.2 Name & Information
- Use your real first name (displayed as initials);
- Your age must be accurate and reflect that you are 18 or older (16 or older in Australia);
- Your gender and country must be accurate; and
- Do not include contact information, URLs, or promotional content.
7. Privacy & Safety Tips
๐ Protecting Your Privacy
- Start with initials: Zunii displays only your initials by default. Your full name remains hidden until you choose to share it.
- Share intentionally: Only share your name and profile photo when you feel comfortable and have established a level of trust.
- Guard personal details: Do not share your home address, workplace, school, phone number, financial information, or social media accounts with people you have just met.
- Screenshot awareness: On iOS and Android, both Users are notified when a screenshot is taken during a chat. This feature is not available on all platforms.
๐ก๏ธ Staying Safe
- Trust your instincts: If something feels wrong, it likely is. Disconnect, block, and report.
- Block freely: You can block any User at any time, for any reason, without consequence. Use this feature whenever you feel uncomfortable.
- Report immediately: Report any violations you witness. All reports are confidential โ the other User will never know you reported them.
- Never send money: Never send money, gift cards, cryptocurrency, or financial information to anyone you meet on Zunii, regardless of the story or reason they provide.
- Be skeptical of requests: Be cautious of Users who quickly escalate emotional intensity, make urgent requests, or ask you to move the conversation to another platform.
- If you meet in person: If you ever decide to meet someone from Zunii in person, meet in a public place, tell someone you trust where you are going, arrange your own transportation, and keep your phone charged.
8. How to Report
Reporting is easy, fast, and completely confidential. Here is how to report a User:
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Open the Chat Menu
Tap the menu icon (โฎ) in the top-right corner of any active chat.
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Select "Report"
Choose the "Report" option from the menu.
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Choose a Category
Select the type of violation: Critical Safety, Harmful Behaviour, or Community Violation.
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Select the Specific Reason
Choose the specific reason that best describes the violation from the list provided.
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Add Details (Optional but Helpful)
Provide any additional context or details that will help our moderation team review the report accurately.
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Submit Your Report
Tap Submit. Your report is confidential โ the reported User will not be informed of your identity.
๐ Reports Are Confidential
When you submit a report:
- The reported User is NOT notified of who reported them;
- The reported User is automatically blocked from matching with you;
- Any active chat between you and the reported User is immediately ended; and
- Our moderation team reviews the report according to the timelines below.
Alternative Reporting: If you are unable to report through the App, you may report directly by emailing safety@zunii.app with a description of the issue and any relevant details (e.g., the User's initials, approximate time of interaction).
9. What Happens After a Report
Every report is reviewed by our moderation team. The review timeline and immediate actions depend on the severity of the reported violation.
| Report Category |
Examples |
Review Timeline |
Immediate Action |
| Critical Safety |
Child safety, credible violent threats, self-harm promotion, terrorism |
Within 24 hours |
Immediate Account suspension pending review; preservation of evidence |
| Serious Violations |
Harassment, sexual content, hate speech, illegal activity |
Within 48 hours |
Temporary restrictions may be applied pending review |
| Community Violations |
Spam, impersonation, inappropriate profiles, feature misuse |
Within 7 days |
Reported User is blocked from matching with reporting User |
Outcomes: After review, our moderation team will determine the appropriate enforcement action based on the nature, severity, and context of the violation, as well as the reported User's history. See Section 10 (Enforcement Framework) for details on possible outcomes.
10. Enforcement Framework
We enforce these Guidelines consistently and proportionally. Enforcement actions are determined based on the nature, severity, and context of the violation, as well as the User's prior history.
10.1 Progressive Enforcement
| Action |
When Applied |
| Warning |
First-time minor or community-level violations |
| Temporary Cooldown (30 min โ 6 hours) |
Repeated community violations or first-time serious violation |
| Temporary Suspension (24 hours โ 7 days) |
Multiple or severe serious violations |
| Permanent Ban |
Any zero-tolerance violation; 5 or more verified reports; repeated serious violations |
10.2 Automatic Enforcement
โ ๏ธ Automatic Permanent Lock
Users who accumulate 5 or more verified reports will have their Accounts permanently locked. This action is automatic and can only be reviewed through the appeals process.
10.3 Context & Discretion
Our moderation team considers the full context of each situation when determining enforcement actions, including:
- The severity and nature of the violation;
- Whether the behaviour was intentional or repeated;
- The User's overall history and prior violations;
- The impact on the affected User(s) and the broader community; and
- Any mitigating or aggravating circumstances.
We reserve the right to take more or less severe action than the framework above suggests, based on the specific circumstances.
10.4 Law Enforcement Cooperation
For violations involving illegal activity, threats to safety, or child exploitation, we may cooperate with law enforcement and relevant authorities, including by providing relevant Account data and evidence as required or permitted by law.
11. Appeals Process
If you believe your Account was suspended or restricted in error, you may submit an appeal.
11.1 How to Appeal
Email appeals@zunii.app with the following information:
- The email address associated with your Account;
- A clear explanation of why you believe the action was taken in error; and
- Any relevant context or evidence supporting your appeal.
11.2 Appeal Review
- Appeals are reviewed by a member of our moderation team who was not involved in the original decision;
- We will respond to appeals within 14 days of receipt;
- The outcome of the appeal review is final; and
- During the appeal review, your Account status will not change.
11.3 Appeals Not Available
No Appeal for Zero-Tolerance Violations
Appeals are NOT available for zero-tolerance violations involving child safety (CSAM, grooming), credible threats of violence, promotion of terrorism, or promotion of self-harm/suicide. These decisions are final and permanent.
12. Changes to These Guidelines
We may update these Community Guidelines periodically to reflect changes in our practices, community feedback, or legal requirements. When we make significant changes:
- We will update the "Effective Date" at the top of this page;
- For material changes, we will provide in-app notification at least 14 days before the changes take effect; and
- Continued use of Zunii after the effective date of any modifications constitutes your acceptance of the revised Guidelines.
We encourage you to review these Guidelines periodically.
13. Contact Us
Need Help?
If you have questions about these Guidelines, need to report a safety concern, or require support, please reach out.
Abhishek Olkha
Inderpura, Udaipurwati
Jhunjhunu, Rajasthan 333307, India
๐ Thank You
Thank you for being part of the Zunii community. By following these Guidelines, you help us create and maintain a safe, respectful, and welcoming environment for authentic human connection. We appreciate you.